Results-driven Sr. Business Analyst with over 9 years of experience in data-driven insights, process optimization, and delivering business value through technology solutions. Proven ability to lead cross-functional teams, gather requirements, and implement solutions that align with stakeholder needs in fast-paced environments.
<h3>Domain Expertise: FinTech, Telecommunication, ERP, CRM, E-Commerce, Health Insurance and Education.</h3>
<li>Process modeling tools - Visio, Lucid chart, Bizagi, BPMN, Draw.io, and UML <li>Data analysis tools - Excel and SQL <li>Collaboration tools - Slack, Zoom, Teams, Google Workspace, and SharePoint. <li>Requirements management tools - Jira <li>Documentation - BRD, FRD, SRS, CR, MOM, Test Cases and Reports, etc. <li>Development Methodologies: Agile (Scrum), Waterfall <li>Certifications: ITIL4 Foundation, Scrum Master, BPMN, Business Analysis Modeling Skills and Techniques, Identify & <li>Define the Problem with Business Analysis, Agile Business Analysis, and DevOps Overview.
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